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Avatar changes not saving

Planetary
  • 3

Hi all, so I searched for this, and it seems that although there are a lot of results, and even previews for some on here, when you click, it says that "the page can't be found" on all of them.

 

So I am asking here hoping we can find an answer.  If I make a change to my avatar, and click save changes, the message pops up that it has saved, and it looks fine, if I switch to another part to change, all previous changes are lost.  I have tried several times, of course, and even starting a new avatar to make, and the same thing.  I am at a loss as to what to do. Any help from anyone would be greatly appreciated. :)

 

Edit: Update, so it seems that is only most of the items I have to configure my avatar won't save.  The items that you can see on my current avatar, are the only ones that will save out of all that I have.

Edited
Replies • 6

Planetary

I am looking for the same information.
I am wondering if there is something missing that explains that you need to be at a higher ARP Tier. I have nothing to base that on, just a shot in the dark.


Planetary
chal8 said: 2mo

i have same problem! did you ever find a fix?

RelmDrifter said: 1h

I am looking for the same information.
I am wondering if there is something missing that explains that you need to be at a higher ARP Tier. I have nothing to base that on, just a shot in the dark.

Just updating, and thanks for replying.  Still no idea, still can't do anything about it.  I make changes, and either they don't save/stay, or the minute i change something else, everything else gets removed or changes. Confusion is me. lol


Galactic

seems i am able to equip new items only. so at least i won't be stuck with the base avatar forever. now if only they would fix the bug that prevents me from putting my boots over my pants . . ...


Dr. Zevele

I have the same problem, did anyone find a solution for this?

edited

Planetary

From Alienware email:
"Any items redeemed from the marketplace will be useable. Those unequippable avatar items will be cleared out in a later update."