Everything you need to know about Dell Reward Points.
United States and Canada FAQ:
How can I earn them?
Alienware Arena members, currently residing in the United States, Canada or the United Kingdom, have multiple ways they can acquire Dell Reward Points (DRP). DRP can be distributed through any of our features, including quests, calendar rewards, community events and more. There are four individual DRP you can claim in the Marketplace with your ARP, up to $100. These rewards reset on the 1st of May and the 1st of Novemeber each year.
How much can I earn?
US: You can earn up to 200,000 DRP in a three month period.
Canada: You can earn up to 50,000 DRP in a three month period.
Do I have to have a Dell Rewards account to use them?
Yes. You can not win any DRP until you have opted into the program. Currently, we can only process rewards with the email that's on file with Alienware Arena. If you already have a Dell Rewards account, you will need to use the same email on Alienware Arena for the rewards to apply to that account. Otherwise, a new account, using your Alienware Arena email address, will be created for you.
What can I use DRP on?
Anything on Dell.com from Laptops to keyboards. You can enable perks and bonuses on your Dell Rewards account. Anything you can purchase on Dell.com can be purchased with DRP.
How long does it take for the DRP to show up in my account?
DRP should appear instantly in your account after claiming. If you having issues with claims, please contact contact@alienwarearena.com
How long do I have to use my DRP?
United States: This is an important one. You have 90 days AFTER the DRP has been applied to your Dell Rewards account. After 90 days, the DRP expires and is no longer valid.
Canada: Points will expire after 1 year of inactivity.
What other perks do I get with Dell Rewards?
Dell Rewards is Dell's free Loyalty Program. When you join Dell Rewards and purchase items as a member, you'll enjoy free expedited delivery on eligible purchases, and Rewards worth up to 3% of your paid purchase (excludes taxes and shipping), plus up to an additional 3% back on purchases financed with a Dell Preferred Account, which is redeemable toward future purchases. For more perks and information: Dell Rewards
For more information regarding Dell Rewards
United States: Dell Rewards FAQ.
Canada: Dell Rewards FAQ.
United Kingdom Dell Rewards FAQ:
What is the Dell Rewards Program?
Dell Rewards is a free way to unlock fantastic perks and get valuable rewards for using Dell.com to shop the tech you love. Joining Dell Rewards lets you earn points on qualifying Dell purchases which can be redeemed for money-off your next great Dell purchase. Money-off will be in the form of discount coupons called 'Dell Cash'.
How can I earn Rewards Points?
If you are not already an Alienware Arena member, you can receive 1,500 Rewards Points by becoming an Alienware Arena member and signing-up to the Dell Rewards Program.
Already an Alienware Arena, and Dell Rewards Program member? Simply log-in to your Alienware Arena account and you'll earn points on qualifying purchases from Dell, plus any extra points offered for participating in activities in the Dell Rewards program, such as filling out your profile and opting-in to Dell emails. Offline purchases are also eligible to earn points; just make sure you use the same email address that you used to register to become an Alienware Arena/Dell Rewards Program member.
How many Rewards Points can I earn?
You can earn a maximum of 187,500 Rewards Points in a 3-month period.
How do I use Rewards Points?
Once you have earned a minimum of 1,500 Rewards Points, you can convert these Rewards Points to Dell Cash which you can then use to get money-off your next great Dell purchase (excluding Dell Outlet and select third-party products). Dell Cash is issued in £15 increments.
When can I use my redeemed Rewards Points (= Dell Cash) against future Dell purchases?
Dell Cash can be used from the date of issuance to your account. Dell Cash can onlybe applied against future qualifying purchases with a total minimum value of £100.
Do I have to have a Dell account to earn Rewards Points?
Yes. Currently, we can only process Rewards Points with the email that's on file with Alienware Arena. If you already have a Dell ‘MyAccount’ , you will need to use the same email on Alienware Arena for the Rewards Points to apply to that account. Otherwise, a new account, using your Alienware Arena email address, will be created for you. Your account creation may take up to 10 days. We hope to improve this process soon so you can connect any Dell Rewards account to your AWA account.
How long does it take for Rewards Points to show up in my account?
We make every effort to quickly post your points to your account. Typically, this happens within 30 business days after your order's ship date. Rewards Points you earn cannot be redeemed for Dell Cash the same day you make your initial purchase.
How long do I have to redeem my Rewards Points and use my Dell Cash?
Rewards Points and Dell Cash each have different expiration dates: i) Rewards Points expire on the 15th of the fourth month following the month in which they are earned, e.g., Rewards Points earned in January will expire on the 15th of May of the same year; and ii) Dell Cash expires 90 days after issuance to your account, e.g., Dell Cash issued to your account on the 20th of October 2022 will expire on the 18th of January 2023.
What other perks do I get with Dell Rewards?
Dell Rewards members can access exclusive games and play to win Rewards Points or chances to win instant prizes. Plus, exclusive access to other offers and opportunities to earn Rewards Points.
For more information regarding Dell Rewards, please visit the Dell Rewards FAQ.