Hi, does anyone know how to chase old orders on the dell merch, I ordered the Sticker Pack before the recent update to the merch store, this was on the 28/06/24, I've had my points deducted but no pack delivered - or an update as to what's going on.
The weird thing is that I got the pin late last month and got that 2 days ago following nine e-mails about its location, the difference between the two orders is staggering.
I'd either like my points back or my order but I can't find anywhere to chase them.
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08.13.2024 17:57:02 -
Zartan88 -
Also sorry about the wall of text as the arena site would not allow me to format it properly.
08.14.2024 01:26:23 -
devJSM -
Reach out to a mod in the Discord's 'Report Issue' and include your username. You should be able to go back and look at your rewards ARP progress and just look where the total dips. I had something similar pop up, so I hope this helps!