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Hello, I still have not received the Pin (ordered 2024-07-05) and Keychain (ordered 2024-06-21) but I have received the XL Mousepad ordered after (ordered 2024-08-28).I have ordered the Keychain again because since a few weeks I can order it again (no more written as claimed).I wrote several times to the Alienware Arena support but they never answered :(
I used the e-mails : contact@alienwarearena.com, prizes@alienwarearena.com, europe@alienwarearena.com.
What can I do to receive the ordered Pin and Keychai
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nps5 -
10.03.2024 17:08:15
Nothing you can do but wait. At least you got something that you ordered. I ordered the Plush in April and the mousepad in May but haven't gotten anything or heard anything about either of them. No response from those emails sent either.
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jk -
10.04.2024 05:32:29
I'm still waiting on pre-ARP 6.0 merch xD
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Bobbydog66 -
10.04.2024 07:23:23
I hear people mention joining the discord a lot. Think the staff are active there.
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FLYeRNeT -
10.04.2024 16:08:29
@Bobbydog66 thanks for your answer, problem solved in the Discord channel :D
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