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I got $75 in Dell reward dollars and it's been around a month and I still haven't received it?

  • 59

Just curious to know if I never actually won or something has happened.

Replies • 29

I won 25 about a week ago. I know it says 30 days, but I feel like it shouldn't take that long for points to go through. Not sure why it is like this. Here waiting for an answer as well.


I had the same issue and emailed "contact@alienwarearena.com" They Forward the issue to Dell and 10 days later my reward showed up.

Hope this helps.


Good luck. These promos that rely on mailing never seem to go my way.


zdaupck said:

I had the same issue and emailed "contact@alienwarearena.com" They Forward the issue to Dell and 10 days later my reward showed up.

Hope this helps.

This worked for me as well.  Alienware admins responded back to me in less than 24 hours and said that they had opened a ticket.  within 10 days the credit had shown up in my dell account.


Another question, do we have to link our dell account to the alienware account? They have the same email and I think Alienware made my account when I opted in. There is no rewards on the account so I am not sure. Maybe I am having the same problem you guys are. The rewards were from a quest thing.

edited

i won 25 dollars from the quest were the first 10k people got 25 dollars. i collected my 10 dollars from leveling up and now i had 35 dollars. i got my 10 dollars but no 25 dollars. now the dell rewards on the pull out tab just says zero. do i still email "contact@alienwarearena.com" for this???


Check here for missing rewards - https://na.alienwarearena.com/account/my-rewards


Any news on the rewards?


They said that it's gonna be another month


i sent alienware an email and still haven't heard back from them...that was days ago.  have $75 i'm still waiting on.  won that credit over a month ago.