I've discovered another Arena problem that hopefully more people noticed. There's this strange bug where collected Artifacts aren't functioning as they've done previously anymore. I've encountered this problem, and tested the results twice, and it still hasn't been resolved especially for specific marketplace items. I can't estimate when this unknowingly started but I noticed sometime ago in late 2024 after claiming DRP. I couldn't keep this in the dark anymore because now it's making them pointless to use.
No, this is unacceptable. It doesn't make sense to have tons of ARP but being limited to one product each month in the Game Vault. It also doesn't make sense to not have simpler ways to obtain keys before they're already mysteriously gone before they're available. These limitations should be changed with reconstructed methods to obtain products without never having the chance to get them. Oh, I also really dislike how we don't have much DRP to redeem anymore and their availability forces you to wait longer.
I hope Alienware Arena will continue giving complementary DRP in higher amounts because it will make it simpler to obtain certain expensive products on the official Dell website. I've attempted numerous times to patiently obtain DRP with my ARP while not actually spending a certain amount elsewhere. December and the entirety of 2025 are far from now but there's still plenty of time others and I could potentially save just enough DRP to get anything that could hopefully be available to purchase.
Another thing that should be inspected are orders being randomly cancelled on the official Dell website and money never being returned into accounts. Sometimes people will get their money back but otherwise it's a gamble to see what could and couldn't be purchased when listed. Furthermore, it's a huge hassle for anyone saving DRP and never being able to see and use that money again once it's suddenly gone forever. I really hope anyone behind-the-scenes notices and resolves these mysteriously common issues.
DRP (Dell Rewards Points) should improve.
Since becoming a member, I've always been concerned about DRP randomly expiring, having time-limits in the marketplace upon redemptions and the amount "earned" through arcade quests. It's impossible to save enough prior to purchases with these limitations and also obtaining a certain amount, at random, in quests. We should be able to save DRP, rebuy DRP in the marketplace and earn more based on certain high scores.
In conclusion, this would be very beneficial.
