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Dell Rewards

  • 1

I don't see my Dell rewards on Dell rewards menu?

I have $10 Dell Rewards but is not showing up on Dell rewards ? 

Replies • 10
Planetary
  • 3

Hey! The community was updated that we're currently implementing a fix for Dell Rewards at the moment just to update the system, etc. All members are able to still redeem DR, but it can't be accessed quite yet. While the wait is going on I'd like to note that the rewards are not expiring. Once the fix is finished the rewards should be automatically pushed through for everyone who has redeemed them during this waiting window, so keep an eye on your account throughout this week and next. If you still don't see anything, go ahead and email our support to get them to change that.


  • 1

I'm also missing $10 Dell Rewards. Will keep an eye out to see if it gets fixed while the system is being updated.



The Sheriff
  • 0

Hey guys, this is for everyone. Dell is upgrading their system and we have to pause the processing until its complete. This should be finished soon. Any DR claimed during this period will show up after the upgrade is complete.


Planetary
  • 1

So on my main menu it says $47 for dell rewards. Is that the amount that I should expect to move over? I have recently claimed 2 x $10 (one was via ARP and one was the apology money). How much should be moving over? $67?


  • 1

Gonna add my name to the list here, in case it helps the admins redeem things once they're fixed. Also misssing the 10$ reward.


Planetary
  • 1

I'm also waiting to recive the June birthday $10 Dell Reward. I'll leave this here just as a reminder till the Dell Rewards fix is implemented and completed.


  • 2
chriscaveman said: 6d

I'm also missing $10 Dell Rewards. Will keep an eye out to see if it gets fixed while the system is being updated.

Replying to my own post to say that my $10 reward has shown up as of June 28th. If anyone else was missing their rewards, try re-checking your accout as it seems they've sorted the problem out.


  • 0

Mine still hasn't shown up. Shows as 'claimed' on here, can't do anything with it, my ARP was taken to purchase it, and my Dell Rewards balance hasn't changed either on the widget on this site or in my account on Dell's store. 


  • 0
Cartire said: 11d

Hey guys, this is for everyone. Dell is upgrading their system and we have to pause the processing until its complete. This should be finished soon. Any DR claimed during this period will show up after the upgrade is complete.

It's been almost two weeks and my Dell Reward is still missing. Any news on this?