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Alienware Area 51 R2 Laptop XMP disabled.

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I could not find a topic already posted about this, so here it goes.

Is there a reason why XMP will only have the option "Disabled" in the BIOS? I have Dell PC 3200 XMP capable Memory and yet it is disabled. To boot, ithe it only clocks out or detects at 2933Mhz and not 3200Mhz. 

The tech I got on the support call was not helpful at all. 

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