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[Solved] Issues with uploading and managing Profile Backgrounds

  • 12

I uploaded a Profile Background but it didn't appear, so I uploaded another but it didn't appear and so I uploaded another and also another one and ... Well I now have six that are there where one uploads them, but I can't select them and none appear on the Profile.

There is also one that probably was a bit too big (11266 x 6648) because only a little icon is displayed, I also can't select and delete that one.

Would be nice if that would be fixed so that they appear on the Profile and also that I can manage them (selecting, deleting etc.).

Also if there are size restrictions and the aren't automatically resized, it would be nice if there would be an info or at least an error on upload etc.

Best Regards

Edited by Admin
Replies • 5

Same issue here. Uploaded a 1920 x 960 image, but it doesn't show up on the profile.


I now dunno if that has been fixed meanwhile or if the site simply has huge delays, but for me suddenly all of them showed up and the 11266 x 6648 one that I resized to 1920x1133 because there was only an icon, now even show up on the profile.


Profile images (like avatars) have to be manually approved by mods and admins first so this process can take up to 24 hours.


Finfy said:

Profile images (like avatars) have to be manually approved by mods and admins first so this process can take up to 24 hours.

If so, they perhaps should mention it in the info text then, like they do for avatars. Because while for avatars there's a "Note: Avatars must be approved by moderators. This may take up to 72 hours." there's nothing mentioned about profile backgrounds needing to be approved, but only a "Note: White or light Backgrounds will make it difficult to read text. Try using a dark theme." there.

Also while I partially see why avatars that are also displayed in the forums needs to be approved, I don't exactly see why profile backgrounds only shown on the profile should need manual approval.

And interestingly on the gearbox forums my uploaded avatars, profile headers and card backgrounds were instantly displayed without any approval first, so it seems that Gearbox definitely has more trust in their users than Alienware.


Nirantali said:

Finfy said:

Profile images (like avatars) have to be manually approved by mods and admins first so this process can take up to 24 hours.

If so, they perhaps should mention it in the info text then, like they do for avatars. Because while for avatars there's a "Note: Avatars must be approved by moderators. This may take up to 72 hours." there's nothing mentioned about profile backgrounds needing to be approved, but only a "Note: White or light Backgrounds will make it difficult to read text. Try using a dark theme." there.

Also while I partially see why avatars that are also displayed in the forums needs to be approved, I don't exactly see why profile backgrounds only shown on the profile should need manual approval.

And interestingly on the gearbox forums my uploaded avatars, profile headers and card backgrounds were instantly displayed without any approval first, so it seems that Gearbox definitely has more trust in their users than Alienware.

You don't see what some people upload as their profile images. That's why it is moderated. 

I have seen many things already that were more than definitly against TOS.

I will write your feedback down!