Man Child reportedly destroys Gamestop store over Fallout 76

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A video has surfaced showing a customer at Gamestop being offered store credit instead of the refund he’s after – because of the store’s policy – and he flips out, leaving a Snorlax dead on the floor, and Gamestop clerk Brian unfazed by his outburst.

The aftermath of the tantrum was posted on ResetEra, with the person filming the video informing viewers that the man who smashed up the displays had tried to return a copy of Fallout 76.

A second video posted on Facebook and Twitter shows the events unfolding, and also mentions Fallout 76, although ultimately it doesn’t matter what the product was – this is a ridiculous way to behave and people like the guy in the video are one of the reasons why working in retail can absolutely suck.

Some people really don't want their copy of Fallout 76 pic.twitter.com/a0yQBA3UYT

— Geoff @ Holiday Matsuri (@GeoffLife) November 19, 2018

Props to Brian, who calmly continues about his day, answering the phone as if a complete and utter numpty hasn’t just created a giant mess for him to clean up.

Fallout 76 launched last week, and there have been plenty of opportunities to check out gameplay thanks to the magic of the internet and the multiple betas leading up to its release. You can even exercise a bit of common sense and look at a store’s refund policy before buying your game there, if $60 is enough to make you lose your shit over.

Replies • 50
Solar

Generally avoiding GameStops, not trashing them is the best plan of action.

 








Planetary
...this article is totally wrong...
who wrote it works at Gamestop for sure...


Solar

tbh These game stores have an unfriendly refund policy but that's no excuse to act like the way he did.

eg Back when I was young, naive and a console gamer:

Before purchase I asked about the store's (not gamestop btw) refund policy, they said I could get a cash refund if I didn't like the product. I could try it out and return it the next day. I made it clear I was talking about a CASH refund and not store credit. I reiterated it many times to make sure they knew I was talking about a CASH refund. "Sure we will give you cash no problem, even if nothing is wrong as long as you return it within 48 hours".

When I go for a refund the next day, the same people say I can only get store credit and that cash refund is only if the product is damaged or faulty. I was like WTF? I asked you about this and you said I would get cash. "No you must have misunderstood, we only give cash if the game doesn't work" "Are you sure this isn't illegal?" (for lying about their return policy) 

Their return policy is legal, I'm not entitled a refund if the product is fine. It didn't really matter too much for me at the time because the game was cheap so I didn't lose much but they are still scummy for lying. So I like to think that I learned my lesson, don't shop in these kind of stores anymore and I do research on the game before buying.

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