Blue screen

Blue screen

  • 12

MrCobra

Hello,

I need help with my pc.

Problem: Blue screen. Error: System thread exception not handled.

Blue screen comes when I boot pc or its just randomly: when gaming, searching in net.

I tried to use CMD at system launch to find problem, but it didnt found anythink.

Then I tried using WhoCrashed problem, but still nothink...

Automatic repair didnt helped too.

There is all images: https://imgur.com/a/kqSTn

Ty for help!

Edit: Added foto with Whos crashed program. http://www.part.lt/img/cacbddcb037b1a39b00c8b52fa771613559.png

Replies 24

MrCobra

Updated graphics drivers, but still same problem...

One day you'll just be a memory to some people. Do your best to be a good one.

paprika911

Memory dumps please from C:\Windows\Minidump also do an extensive memtest: https://www.memtest86.com/

99.9% that it's your memory. One of your RAM modules could be bad. Once you do the memtest and give me the memory dumps so I can analyse them we cannot be sure what it is.

Edit: I need all the .dmp files from that folder. Not just the recent ones.


MrCobra

I found only 1 .dmp file

 

 

You can download this file if you want: http://www.mediafire.com/file/5bbcg8l5xhll255/010118-25750-01.dmp

I will do memtes tommorow.

One day you'll just be a memory to some people. Do your best to be a good one.

paprika911

Checked your dump and you have a Gigabyte GA-78LMT-S2P rev. 5.x because you have the latest BIOS it seems which is F4b according to the website: https://www.gigabyte.com/Motherboard/GA-78LMT-S2P-rev-5x#support-dl

So we can rule out that. There's nothing newer than that. I assume you have those drivers installed as well. The latest ones. You have an NVIDIA add-in GPU so I don't know what kind is that but I assume you went to the NVIDIA website and grabbed the one for Windows 10 64bit and your GPU and you overwrote your current driver. That could cause issues and sometimes you need to use DDU before installing it. If the extensive memtest says that your memory modules are not faulty use DDU from this link: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html and then reinstall the latest NVIDIA driver.

If you are overclocking revert to factory defaults for a while and see if that does anything. Your overclock might be unstable and that can cause crashes as well.

I am waiting for your memtest picture and I will probably ask more questions if you cannot provide me all the information I need.

 


MrCobra

Ty for helping.

I am going to do memtes and reinstall drivers tommorow, so dont wait info today.

I have latest bios update.

I had never overlocked drivers.

After I changed my GPU I reinstalled windows and drivers, this blue screen error came after ~4 months.

 

 

 

One day you'll just be a memory to some people. Do your best to be a good one.

MrCobra

I was trying to run memtes, but now I have another problem, I can't run memtest because bios menu is not coming up when pressing button... I was trying to open another options like bios setup and system information and still didnt come up. Pc just not responding when pressing special buttons at boot. Now I have 2 problems ;D

One day you'll just be a memory to some people. Do your best to be a good one.

paprika911

I checked your motherboard manual and you need to press F12 in order to get to the boot menu. By the way are you booting from a CD/DVD or an USB stick? What is your default boot priority? How you install Windows? If you saved one configuration the boot order will be the same as you left it. So if you installed Windows from USB before then it will boot from any removable media. If from CD/DVD then you can probably burn memtest to a blank disc and boot from that. Try removing the stick first then go into the BIOS, set up the boot priority then plug your stick back.

Edit: Also you need to be quick with the button presses. So start tapping F12 after you pressed the power on button. Maybe you are just too slow and simply you are just too late in the boot process.


MrCobra

I cant acess to bios, because F12 and another buttons dont open menu. I am not too slow and not late :D 

 

I installed memtes in USB.

I reinstalled last time windows without USB, I used RESET WINDOWS at desktop settings.

One day you'll just be a memory to some people. Do your best to be a good one.

MrCobra

Now I tried to spamm F12, but still nothink.

One day you'll just be a memory to some people. Do your best to be a good one.

paprika911

Probably you have a USB keyboard. Use a PS/2 one and that will allow you to get into the BIOS. I don't know why Gigabyte got this wrong but that's the only solution or workaround I found for your motherboard. If you have one laying around try it, if not borrow one from a friend.

Also if you are using an USB 3.0 port for your keyboard please use a USB 2.0 port instead. That might work with your USB keyboard and that could get into your BIOS. Please try these and let me know the results.