Relay Post by drankurn on 2026-09-03 02:34:22

drankurn

Help|

my Dell account shows about $75 redeemed yesterday on 9/1. no orders was placed and order history confirms no order. They were not due for expiration either (date of march 31, 2027 is listed as the expiration date in the screenshot). anyone else? what's easy way to contact support for rewards issue?

Akasha01 - 09.03.2026 02:55:03

Email or Call the Dell support team..you'll find it under the contact/support area of your dell account. I had an issue with points that got resolved within a couple of days. The support person even called me to double check it got resolved

Edit Delete Report

drankurn - 09.03.2026 03:05:19

thanks

Edit Delete Report

Bobbydog66 - 09.03.2026 07:00:49

https://www.dell.com/community/en/categories/customer-care Posting here might also help after you trry the dell support team. Also, the expiration is kinda wonky for points before the newest changes to drp back in may.

Edit Delete Report

Bobbydog66 - 09.03.2026 07:02:06

I literally saw my point expiration (the main one, not the individuals like you showed in the screenshot) change from end of sep, to end of august one day on it's own. So I knew ahead of time I had to spend them sooner than I wanted.

Edit Delete Report

drankurn

Promote to Announcement

Report Content